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04/11/2013

Unexpected Fees Can Add To Cost Of Vacations, BBB Warns

The BBB advises consumers to ask about "resort fees" and other unexpected fees that can drive up the cost of vacations.

10/17/2012

Paid to Shop Until You Drop?

With Christmas being closer than what we want to admit, many people are looking for extra money to pay for those gifts.

04/20/2012

Research “Green” Claims Before Spending All Your Green

Nowadays, it is hard for consumers to go shopping without being bombarded with products advertised as “environmentally safe,” “degradable” and “ozone friendly,” but how does a consumer have confidence in a product or service advertising itself as “green?”

03/03/2012

Marking Consumer Week, Two Useful Sources for Help

National Consumer Protection Week, which this year begins on Sunday, is an annual collaboration between the government and nonprofit organizations to educate consumers about how to make informed buying decisions. Participating government agencies include the Federal Trade Commission, the Internal Revenue Service, the U.S. Postal Inspection Service, and the various bank regulators. In addition to the Better Business Bureau, nonrofit partners include AARP, the Consumer Federation of America and the National Urban League. A complete list of participants can be found on at ncpw.gov.

03/01/2012

New Work-at-Home Regulations Offer Consumers More Protections

Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.

01/30/2012

BBB Warns of Do Not Call Phone Scam

Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.

12/06/2011

FTC Adds New Protections for Consumers Seeking to Work from Home

The FTC has approved changes to its Business Opportunity Rule that will ensure consumers have information they need when considering buying a work-at-home program or any other business opportunity.

11/29/2010

FTC Rules Protecting Homeowners From Mortgage Relief Scams May Be Too Late For Some

New Federal Trade Commission rules that ban collection of advance fees by companies that promise to rescue struggling homeowners from foreclosure may be too late to help St. Louis area homeowners victimized by a Maryland firm.

10/19/2010

Federal Trade Commission will begin enforcing its Red Flags Rule December 3, 2010

Online privacy policies have garnered a lot of attention as sites and search engines have come under fire for sharing user information. The Federal Trade Commission has created the Red Flags Rule.

08/04/2010

New FTC Regulations Protect Consumers from Debt Relief Companies

The Federal Trade Commission recently announced amendments to the Telemarketing Sales Rule which will prohibit for-profit companies that sell debt relief serves over the phone from collecting any advanced fees prior to settling or reducing debt. These new regulations offer consumers additional protections when trying to reduce credit card or other unsecured debt.


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